FAQs

How long does shipping take?
Orders ship within 1–2 business days and arrive in 3–5 days once dispatched. You'll get a tracking number by email the moment your order leaves the warehouse.

How do I track my order?
Head to the TRACK YOUR ORDER page and enter the tracking number from your confirmation email. Tracking updates within 24–48 hours of dispatch.

What sizes do you carry / how do the fits run?
The Unfnshd Hoodie and Sweatpants run true to size with a relaxed streetwear fit. If you're between sizes or want it oversized, size up. Check the size chart on each product page before ordering.

Can I buy the hoodie and sweatpants together?
Yes — grab the Unfnshd Set and save $20 vs. buying the pieces separately. Same colorway, matched fit, one checkout.

How do I get 15% off?
Hit CLAIM DISCOUNT on the homepage to unlock 15% off your order. Joining the VIP Club also gets you exclusive drops and free mystery gifts.

What payment methods do you accept?
Visa, Mastercard, Amex, Discover, Diners Club, Apple Pay, Google Pay, Shop Pay, and PayPal. Every checkout is secured and encrypted.

Can I change or cancel my order?
We process orders fast. Email us within 12 hours of ordering and we'll do our best to update or cancel before it ships. Once it's shipped, it can't be changed.

What's your return / refund policy?
Orders can't be refunded once they've shipped. If your item arrives damaged, defective, or incorrect, email us within 48 hours of delivery with photos and we'll make it right.

Is this a limited drop?
Yes. The 2026 collection is limited stock — once a piece sells out it may not restock. If it's in your cart, check out before it's gone.

How do I care for my pieces?
Machine wash cold, inside out, with like colors. Tumble dry low or hang dry. Avoid ironing prints directly to keep them fresh.

How do I contact you?
Use the CONTACT page and we'll respond within 24–48 hours.